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Delivery
Information
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Delivery charges within
New Zealand are NZ$2.90 and deliveries take 2-3 working days using
NZ Post's Parcel Post service.
Delivery charges within Australia are NZ$6.90 and deliveries take
3-10 working days using NZ Post's International Air service.
N.B Delivery times are approximate only.
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Pricing
& Payment Information
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All prices quoted on this
website are in New Zealand Dollars (NZ$) and are inclusive of GST. The price you will pay
for the goods is that which prevails at the time you place your
order. We reserve the right to change prices without prior notice,
to reflect alterations in our suppliers' prices and/or changes
in taxes and duties.
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If you wish to pay by Credit
Card (or PayPal), please do so on our website.
Your goods will be despatched the next working day after payment
has cleared.
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If you wish to pay by Bank
Transfer, please transfer to TreeTops, Westpac bank account
03 0419 0150614 00 (& email
us your name, address & phone number). Your goods will be
despatched the next working day after payment has cleared.
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If
you wish to pay by Cheque, please post to TreeTops Bedding,
7 The Circle, Manly, Auckland 0930, New Zealand (& include
your name, address, email & phone number). Your goods will
be despatched the next working day after payment has cleared.
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General
Conditions
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These terms and conditions
do not affect your statutory rights.
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You must be over 18 years
of age to place an order through this website.
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Our web site may contain
inaccuracies or typographical errors and we will not accept any
liability for the accuracy of the information it contains. Information
may also be changed or updated without notice. Nothing on www.CosyGrips.com
shall be construed as a condition, warranty or representation.
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In placing an order you
are making an offer to purchase subject to these terms and conditions.
Once we have despatched an order confirmation by email to you,
we will deem this a binding contract. Each order will be a separate
contract.
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If we fail to enforce one
or more of these terms and conditions, we do not waive our right
to enforce any of those remaining.
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The laws of New Zealand
shall govern any contract between us. Any disputes will be resolved
exclusively within the courts of New Zealand.
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Returns,
Refunds & Replacements
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You should inspect the goods
when they arrive to ensure they are correct in type and quantity,
and have arrived in good condition. You may contact us at info@cosygrips.com
to inform us of any goods that are faulty or have been damaged
in transit.
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You must contact us within
7 working days if you wish to claim a refund or replacement and
ensure that the goods are returned in as-new resaleable condition
in their original unmarked packaging.
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Privacy
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We are committed to protecting
your privacy. We will only use the information that we collect
about you lawfully.
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We collect the information
you provide us while ordering and from enquiries, to process and
deliver your order, and to communicate with you. We share the
information with Visa, Mastercard, Paypal etc. in order to process
your order, but will not disclose your personal information to
other third parties unless you have authorised us to do so.
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We will never collect sensitive
information about you without your explicit consent. The information
we hold will be accurate and up to date. You can check the information
that we hold about you by emailing us. If you find any inaccuracies
we will delete or correct them promptly.
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Security
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We are determined to make
sure that shopping online is a safe, secure and stress-free experience.
This means keeping your credit and debit card details absolutely
private. Here's how we do it:
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We use PayPal to handle
all our online payments. You simply use your regular credit card
to purchase on our website (you do not have to be a member of
PayPal to shop with us).
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PayPal protects your credit
card information with industry-leading security and fraud prevention
systems. Because we use PayPal's secure systems, your financial
information is never provided to TreeTops Bedding. This means
that all your valuable data, such as credit card details, are
protected from everyone, including us.
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We are a credited PayPal
Merchant, which means you do not need a PayPal account to buy
from us, yet you will receive all the benefits and world class
security of PayPal.
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If you have any questions
or comments about our policies please email us at info@cosygrips.com.
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www.CosyGrips.com is the
trading name of TreeTops Bedding. The contents of this site are
protected by international copyright. No material may be copied
or reused for commercial gain without the express permission of
TreeTops Bedding.
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